FAQs main image FAQs image
Please refer to the below Frequently Asked Questions


How can I contact you?

Head to our Contact Us page.

What is the difference between a Wrap and Snuggle Swaddle?

Our Wraps are rectangular piece of material, like a traditional way to swaddle your bub.

Our Snuggle Swaddles are a swaddle sack, designed to swaddle your baby without the hassle of wrapping. They go on much like a sock and work up to the babies shoulders.

We recommend you follow the Red Nose guidelines for safe wrapping of babies. Please view here.

My item has not arrived yet, who do I contact?

Your first step should be to contact the courier in your shipped confirmation email. After this if you have further queries please contact us via our Contact Us page.

Do Jersey Wraps and Snuggle Swaddles come with matching headwear?

Yes. All matching headwear is included in the stated pricing. The description will also reference if this is a topknot or beanie. Some products allow for extra headwear options to be purchased at the time of ordering for an additional cost.

How can I pay for my order?

We accept credit card, Afterpay and Paypal.

Can I make changes to a bundled item or my order after purchase?

Due to the high volume of orders we receive, we are unable to make any changes, edit or combine orders. Please also ensure your delivery details are correct as we do not accept any responsibility for the input of incorrect addresses.

Do you ship worldwide?

Yes we sure do.

Will my package include tracking?

Yes, all our parcels are dispatched with a tracking number.

Returns & Refunds.

Please refer to our Returns Policy.

Do you wholesale?

Yes we sure do. Please fill in our Wholesale Registration form here.

I have ordered a few products and one item is on pre-order. When will dispatch occur?

You order will be dispatched in full once all items are in stock.

Do you sell gift vouchers?

We sure do. Head here to purchase them: Gift Vouchers.

Questions, suggestions, feedback?

Please let us know via our Contact Us page. We would love to hear from you!