Frequently Asked Questions

Frequently Asked Questions  image

Head to our Contact Us page or email us at hello@snugglehunnykids.com.au

 

Our Wraps are rectangular piece of material, like a traditional way to swaddle your bub.

Our Snuggle Swaddles are a swaddle sack, designed to swaddle your baby without the hassle of wrapping. They go on much like a sock and work up to the babies shoulders.

We recommend you follow the Red Nose guidelines for safe wrapping of babies. Please view here.

 

Your first step should be to check the tracking. Parcels can take a few days and in some cases, eg International and Remote orders, longer to arrive. If you still have queries contact us via our Contact Us page or hello@snugglehunnykids.com.au

 

Yes. All matching headwear is included in the stated pricing. The description will also reference if this is a topknot or beanie. Some products allow for extra headwear options to be purchased at the time of ordering for an additional cost.

 

We accept Credit Card (Visa, Mastercard and American Express), Afterpay, Paypal and Zippay.

 

We ship orders really quickly so if you do want a change get in touch as soon as possible so we can see what we can do. If your order has already been packed or shipped we won't be able to change or add to it but if we can we will! Also make sure your delivery address is correct, particularly if this is being sent as a gift. 

 

You can. We now offer Click & Collect from our warehouse in Rouse Hill. Once you have placed your order we'll email you as soon as it is ready to pick up. 

Our opening hours are;

  • Monday to Thursday: 9am to 4pm

  • Friday: 9am to 3pm

  • Saturday and Sunday: Closed

Our address is

Snuggle Hunny Kids

G04, 1 Capital Place, Rouse Hill, NSW, 2155

There is plenty of parking freely available outside the front of our warehouse.

 

Yes we do.

 

Yes, all our parcels are dispatched with a tracking number.

 

Please refer to our Returns Policy

 

Yes we are proudly stocked in many retailers globally. Please fill in our Wholesale Registration form here.

 

Your order will be dispatched in full once all items are in stock.

 

Absolutely. Head here to purchase them: Gift Vouchers.

 

Simply leave a gift message during checkout and we will add it to your order for free.

 

We sure do! At checkout select the gift message and you'll see an option for gift wrap. We gift wrap in boxes with handwritten notes so your order is as special as the person who is receiving it. 

 

Please let us know via our Contact Us page. We would love to hear from you!