Shipping & Tracking

Shipping & Tracking image

 

COVID-19

Nothing has changed from our end, your order will still be dispatched within 24 business hours. Please be patient with receiving your delivery and allow some extra time for it to arrive due to Covid-19. 

International deliveries:  Australia Post is experiencing international delivery delays in some destinations due to limited capacity and government restrictions as a result of Covid-19. Australia Post is working with partner airlines and other postal operators to move items as quickly as possible to clear the backlog. For the latest information please see here

Track Your Order

Once you receive your shipping confirmation email you can track your order by clicking the link in the email, logging into your account or clicking here  for Australia Post or here for DHL Express (ensure you have your tracking number at hand).

Delivery Time Frames

For approximate delivery time frames please click here  Our postcode is 2153.

As an approx guide for deliveries in NSW allow up to 2 days. For other states allow up to 6 days.

International deliveries allow approximately 1-3 weeks. Please see above COVID-19 update as these delivery times frames will be longer due to the current global response.

Please note these time frames are approximate and based on business days from the day of dispatch and type of postage chosen.

Shipping & Delivery Policy *

- We pack and ship orders each business day.
- Your order will be shipped next business day, if not earlier. In some cases, due to demand, this may exclude Mondays.
- ​A tracking number will be provided once your package is dispatched.
- Shipping policy pricing excludes wholesale customers.

​Once your order has been shipped, Snuggle Hunny Kids can accept no responsibilty for loss, delivery delay or any damage to your package. This can be a result of a delay cause by our carrier that we have no control over or by any event which is out of our reasonable control or forsight. All orders will be delivered via safe drop, if nobody is home to receive it, unless selected otherwise at checkout. Safe drop is performed at the customers risk and Snuggle Hunny Kids is not liable for parcels that show as delivered with safe drop and go missing.

Delivery Pricing

Australia Wide Standard tracked shipping is FREE for all orders over $100 (excluding shipping). For orders under this amount the shipping fee is a flat rate of $7.95
Australia Wide Express tracked shipping is a flat rate of $11.95

International Orders: Standard tracked shipping is FREE for all orders over $120 (excluding shipping).
For international orders under this amount please see below:
New Zealand is a flat rate of $9.95
USA/ CAN/ UK are from $9.95
Rest of the World is from $14.95

For international orders, the customer is responsible for all customs/duties fees, if applicable. 

* Excludes sale periods and unforseen circumstances